Better Data. Happier Patients. Lower Costs.
Digital human conversational AI avatars collect complete patient information, accurately assess care needs, and create positive first impressions, all without adding staff.
Digital Humans For Patient Intake and Triage
Traditional intake processes, paper forms, or static portals create frustration and incomplete information, compromising care from the very first interaction. Conversational AI avatars transform this touchpoint into a positive experience that reduces administrative costs, prevents appointment delays, and improves patient satisfaction while collecting more accurate data. The human-like interaction builds trust, reduces anxiety, and ensures patients feel heard with an intake process that efficiently gathers the information you need while treating every patient with empathy and attention.
Patient Intake, Simplified
Replace lengthy forms and frustrating portals with conversational patient intake experiences. Avatars guide patients through medical history, current symptoms, medications, and insurance information through natural conversation asking follow-up questions for clarity, and explaining medical terminology to ensure complete, accurate data collection before appointments even begin.
Benefits
Reduce administrative burden on front desk staff
Collect more complete and accurate patient information
A welcoming, empathetic patient experience
Reduce delays from incomplete or missing information
Support multiple languages for diverse populations
Integrate with EHR systems for seamless data transfer and reduced manual entry errors
Triage Assistant
Help patients understand their care needs and connect them with appropriate resources quickly and efficiently. The avatar engages patients in a conversational symptom assessment, asking targeted questions about their condition, severity, duration, and related factors. Using evidence-based triage protocols, the avatar determines the appropriate level of care and provides clear next steps.
Benefits
Provide 24/7 access to symptom assessment without wait times or phone queues
Consistent application of clinical triage protocols
Improve patient outcomes by identifying high-acuity cases quickly and accurately
Complete symptom assessments for provider review and continuity of care
Empower patients with clear explanations and confidence in their care decisions
FAQs
Your Questions Answered.
We’re here to help!
Get in touch with us!
Request a demo with a CB team member
Get a personalized demo
Explore unique needs and considerations
Learn about implementation and options