Beyond Automation: What Makes You Feel Actually Heard (And How AI Can Get There Too)
We’ve all felt the difference between being heard and being handled. Whether it’s a friend distracted by their phone or a chatbot spitting out generic responses, the result is the same: disengagement. Real listening—where someone picks up on what you meant, not just what you said—is rare, and powerful. But here’s the twist: AI doesn’t need to be human to offer that kind of recognition. It just needs to be designed to pay attention in the right ways. In this post, we explore what it really means to feel heard—and how emotionally intelligent AI can get closer to that ideal without being creepy, invasive, or fake.
Intelligent Virtual Assistants Increase the ‘Care’ Side of Healthcare
Medical health apps have become an integral part of the American healthcare system. With the proliferation of high-end devices, and the need for remote care presented by the COVID-19 pandemic, mobile virtual assistants are helping increase the ‘care’ side of healthcare. A key goal for intelligent virtual assistants is to reduce the amount of time […]