The Single Most Important Thing You Can Do to Improve Your Conversational AI Chatbot
Too many people assume that Artificial Intelligence gets smarter on its own. In reality, it needs some human intelligence to help it along.
14 Keys to Consider When Adding a Chatbot to Improve Your Customer Service
Chatbots can increase customer satisfaction while saving companies money. But unless you’re mindful of some of the challenges they might present to your customers, you could be missing out on their benefits – and frustrating your users.