The Grok Avatar Disaster: Why Model Selection Matters More Than Ever for Digital Humans
Ethical Considerations in Model Selection
In this thought-provoking article, CodeBaby CRO Michelle Collins explores how the digital human model selection is more than a technical decision and why it has major ethical implications. She touches on key aspects of conext-appropriate design, safety testing, transparency and the risks and impacts on individuals and the digital humans industry when these are ignored.
14 Keys to Consider When Adding a Chatbot to Improve Your Customer Service
Chatbots can increase customer satisfaction while saving companies money. But unless you’re mindful of some of the challenges they might present to your customers, you could be missing out on their benefits – and frustrating your users.