AI in the Workforce: Stop Asking If It Will Take Your Job—Ask How It Can Make Your Job Better
Here’s the thing about the “Will AI take my job?” conversation: we’re asking the wrong question. It’s like asking whether a calculator will replace an accountant. Sure, it handles the arithmetic, but that just means the accountant can focus on analyzing trends, advising clients, and making strategic recommendations instead of adding up columns of numbers all day. The real question isn’t whether AI will replace workers—it’s whether we’re smart enough to deploy it in ways that actually help people do their jobs better.
Curing Online Health Care Provider CX Ailments
Horror stories aren’t limited to just streaming series and macabre writers. Customer experience nightmares can be brutal for a business. But the right CX solutions take the fear out of online support for health care providers.
7 Reasons a Digital Character Brings Value to Your Website
What makes one website more memorable and likeable than another? The websites that make a favorable impression seem to strike a certain balance between visual aesthetics and user functionality, while also making the viewer’s experience engaging. While there are a number of tactics to consider in enhancing your visitors’ experience, one idea to explore is […]