CodeBaby

Why the Best Workplace Training Feels Like a Conversation

Traditional workplace training often struggles to bridge the gap between learning and real-world application. In this article, Michelle Collins explores how character-based conversational AI is transforming training from a one-time event into an ongoing dialogue. By delivering personalized coaching, real-time guidance, and risk-free practice opportunities, conversational avatars help employees retain knowledge, build confidence, and apply what they’ve learned when it matters most.