How AI is Transforming Healthcare Access: Insights from CodeBaby’s Norrie Daroga

The global healthcare landscape is undergoing an unprecedented transformation, powered by advancements in generative AI. As highlighted in recent thought leadership reports from the World Economic Forum, McKinsey, PwC and others, AI is poised to address critical challenges such as workforce shortages, patient care customization, and equitable access to services. At CodeBaby, we are not only witnessing this revolution but actively contributing to it through our partnership with The Society of Jesus in the Dominican Republic.

AI in Healthcare: A Global Perspective

The World Economic Forum’s Patient-First Health with Generative AI report predicts a potential alleviation of the global healthcare worker shortage—from 15 million to 10 million by 2030. Generative AI can triage patients more efficiently, manage diseases care, and provide personalized health education. Similarly, McKinsey’s Generative AI in Healthcare study reveals that 59% of healthcare organizations are partnering with AI vendors to develop bespoke solutions. These insights underscore a paradigm shift in how healthcare services are delivered and optimized.

Forrester’s Predictions 2025: Healthcare and Capgemini’s Supercharging the Future of Healthcare reports envision AI handling up to 50% of healthcare activities by 2045, encompassing diagnostics, patient care, and drug research. Meanwhile, PwC highlights the administrative efficiency AI can bring, with 77% of health executives prioritizing AI investment to improve patient outcomes.

Despite these promising advancements, reports such as Duke Health’s AI Governance in Health Systems and IBM’s Delivering Responsible AI in Healthcare stress the importance of governance, transparency, and equity. Ensuring AI tools mitigate biases and deliver auditable, explainable outcomes is essential for building trust.

CodeBaby and The Society of Jesus: Bridging Gaps in the Dominican Republic

At CodeBaby, we believe AI’s potential is not limited to technological innovation—it must also address global disparities in healthcare access. Our collaboration with the Society of Jesus exemplifies this commitment. Together, we’re deploying AI-driven conversational agents in 160 rural locations throughout the Dominican Republic to:

• Enhance Patient Education: Our virtual health assistants deliver culturally relevant, language-specific health information, empowering patients in remote communities to make informed decisions.
• Streamline Triage Processes: By automating patient intake and initial assessment, our AI solutions reduce wait times and optimize The Society of Jesus’s limited medical resources.
• Support Preventative Care Initiatives: AI-powered tools educate patients about disease prevention, ensuring long-term community health improvements.

Addressing the Shortage of Eldercare Workers

Another critical area where CodeBaby is making a difference is in addressing the shortage of eldercare workers. As the global population ages, the demand for eldercare services is surging. Through our AI-powered avatars, we are enabling more individuals to age in place by providing:

• Personalized Assistance: Virtual caregivers offer companionship, reminders for medication and appointments, and emotional support tailored to individual needs.
• Monitoring and Safety: AI tools help families and healthcare providers track the well-being of elderly individuals remotely, ensuring timely intervention when needed.
• Reduced Caregiver Burden: By automating routine tasks, our avatars allow human caregivers to focus on more complex and emotionally engaging aspects of care.

This innovative approach not only improves the quality of life for aging populations but also eases the strain on an overstretched eldercare workforce.

The Path Forward

The predictions from these leading reports resonate deeply with our mission at CodeBaby. Generative AI is not a future ambition; it is a present reality transforming lives in underserved regions. Our partnership with The Society of Jesus is a microcosm of what’s possible when technology and purpose converge. Similarly, our eldercare solutions demonstrate how AI can address demographic shifts and workforce shortages, creating opportunities for aging populations to maintain independence and dignity.

As we continue to scale these efforts, we focus on responsible AI deployment, ensuring inclusivity, trustworthiness, and measurable impact. The insights from organizations like the World Economic Forum, McKinsey, and Duke Health provide a roadmap for navigating the complexities of AI in healthcare. Together with our partners, we aim to redefine what equitable healthcare looks like in the 21st century.

Closing Thoughts

Generative AI represents a once-in-a-generation opportunity to reshape global healthcare. By addressing workforce shortages, enhancing patient care, and ensuring equitable access, it holds the promise of a healthier, more connected world. At CodeBaby, we’re proud to be at the forefront of this revolution, leveraging AI’s transformative power to bring life-saving solutions to those who need them most.

As we look to the future, partnerships like ours with The Society of Jesus will remain central to our vision: using technology to make healthcare more human, accessible, and effective for all.