When Looking Real Isn’t Enough: Why We Need to Talk About the Uncanny Valley

As conversational AI gets more lifelike, we’re entering the uncanny valley, where avatars that look almost human can unsettle us instead of building trust. Technologies like NVIDIA Audio2Face are powerful, but without ethical design, realism alone can undermine the very human connection we aim to create. At CodeBaby, we believe in responsible realism: designing avatars that are trustworthy, transparent, and emotionally intelligent.
The Next Interface: Why Digital Humans Matter More Than You Think

Digital humans are more than avatars, they’re the next great interface. At CodeBaby, we believe conversational AI combined with avatars will transform the way we work, the way we use websites, and the way we build trust online. Here’s why ethics, empathy, and design matter as much as technology in shaping the future of human–AI interaction.
14 Keys to Consider When Adding a Chatbot to Improve Your Customer Service

Chatbots can increase customer satisfaction while saving companies money. But unless you’re mindful of some of the challenges they might present to your customers, you could be missing out on their benefits – and frustrating your users.