The Single Most Important Thing You Can Do to Improve Your Conversational AI Chatbot
Too many people assume that Artificial Intelligence gets smarter on its own. In reality, it needs some human intelligence to help it along.
November 2, 2021
Too many people assume that Artificial Intelligence gets smarter on its own. In reality, it needs some human intelligence to help it along.
Horror stories aren’t limited to just streaming series and macabre writers. Customer experience nightmares can be brutal for a business. But the right CX solutions take the fear out of online support for health care providers.
TMMI’s Co-Development agreement with virtual character pioneer, CodeBaby, Inc. will propel the Company’s growth into diverse markets through the integration of several new technologies. The
Chatbots can increase customer satisfaction while saving companies money. But unless you’re mindful of some of the challenges they might present to your customers, you could be missing out on their benefits – and frustrating your users.
Medical health apps have become an integral part of the American healthcare system. With the proliferation of high-end devices, and the need for remote care
In the world of avatars, interactive virtual assistants, and robots, it’s vital to steer clear of the “uncanny valley.” Originally coined “Bukimi no Tani Genshō” by
Our story begins in 2012, when Norrie Daroga, a leader in elder care marketing, and Mark Stephen Meadows, an innovator who had literally written the book on avatars, joined forces to create Geppetto Avatars. Their mission? To make technology more human—functional, interactive, and compassionate. By 2015, they gained access to the cutting-edge IBM Watson AI platform, launching a fully interactive virtual health assistant that set new standards for patient engagement across North America. While Mark has since moved on to pursue new ventures, Norrie remains at the helm, pushing innovation forward.
But the roots of CodeBaby go back even further. Founded in 2001 by two visionary doctors in Canada, CodeBaby revolutionized how businesses engaged with their audiences. With proprietary animation tools and a deep understanding of emotional engagement, CodeBaby created beautifully animated tutorials and interactive experiences for Fortune 500 companies in healthcare, finance, eCommerce, and beyond. By combining storytelling, gaming expertise, and emotional intelligence, CodeBaby helped businesses captivate audiences and drive meaningful connections.
In 2016, Geppetto Avatars—by then operating as idAvatars—acquired CodeBaby. The integration of CodeBaby’s animation tools with idAvatars’ advanced AI technology marked the beginning of something special: a seamless blend of empathy, technology, and engagement. Recognizing the strength of CodeBaby’s legacy and innovation, the company proudly embraced the name CodeBaby moving forward.
Today, CodeBaby is a leader in creating real-time, animated 3D avatars that humanize AI and make interactions engaging, dynamic, and emotionally intelligent. We’ve modernized our proprietary tools to meet the demands of today’s industries—whether it’s healthcare, education, retail, or customer service. But our mission remains the same: to put a friendly, empathetic face on technology and connect people to the services they need.
From our early days to now, CodeBaby continues to redefine what’s possible with avatars and AI—one conversation at a time.
Delighting your customers is at the heart of what we do. Our emotionally intelligent avatars create memorable experiences that resonate long after the conversation ends. They forge genuine connections, leaving customers with a positive impression of your brand and a desire to return.
Join us on a journey where customer experience goes beyond the transactional and becomes an emotional connection. With CodeBaby’s delightful avatars, you can unlock the power of emotional intelligence, elevate your customer interactions, and inspire loyalty that lasts a lifetime.
Embark on a new era of customer experience with CodeBaby’s emotionally intelligent avatars. Let’s bring the power of genuine human connections toa the digital realm and revolutionize how you engage with your customers.
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