INCREASE REPORTING ACCURACY WHILE SAVING TIME AND MONEY
There’s no doubt that online incident reporting has helped alleviate law enforcement agencies workloads, saving valuable time, resources, and money.
Law enforcement agencies know that providing those they serve the ability to easily self-report minor crimes works for all involved: citizens and visitors, the agency, and the community. Even so, citizens may still need additional guidance and help while completing the report. By offering integrated decision support tools and virtual officer support, you further enhance and improve your online incident reporting process.
INCIDENT REPORTING FEATURES
The virtual officer accurately projects the face of your agency with exact uniform and insignia specifications. It carries a full range of motion capture gestures and can easily speak multiple languages.
Decision support tools guide citizens through important details like necessary documentation and report types. Our goal is to provide suggestions that reduce chances for a follow-up call.
iDAvatars’ solutions act as an overlay to your online reporting software, such as Coplogic®. Because we have minimal integration within your digital infrastructure, we don’t impact data security or IT resources.
Learn more about our capabilities on our Customer Engagement Optimizer pages.
- Reduced call center costs by up to 30%
- Increased report accuracy and completions
- Improved descriptive explanations
- Ability to drive action to common questions and forms
- Improved community relations and citizen engagement
- Coplogic® vendor relationship
- Managed data analysis
- Hassle-free integration