Give consumers the experience they expect
Healthcare consumerism is here to stay, and with expanded options such as high-deductible and supplemental plans, insurance carriers must learn from the success of the retail industry. Providing the right interaction at the right time ensures customers are not only engaged but are making the right plan choices for their lifestyle, needs, and budget.
With iDAvatars’ healthcare solutions for payers we help you meet these challenges. With real-time guidance and educational videos, they improve health plan selection and reduce costs through call deflection and increased application accuracy.
- Reduced operational costs by up to 30%
- Increased coverage levels
- Increased voluntary benefits selection
- Improved application accuracy
- Streamlined enrollment process
- Up to 18 times more conversions with IVA
- Enhanced support for complex topics
- Increased member loyalty and engagement