The CIVA health advisor solution turns your office patient into an ePatient.
Health advisor encourages patients to engage online for a range of circumstances. Engage new patient visitors on your hospital or office website and differentiate care with 3D interactive CIVA. Offer enhanced symptom navigation with audio explanations, enable doctor/patient compatibility with improved doctor and hospital search accuracy, or drive better health behaviors with guided health monitoring.
Loretta is able to answer commonly asked questions such as what to expect on their first appointment, what the tests are like, and she’s even able to take appointments right online. Loretta creates an inviting first contact for patients who are experiencing allergies for the first time.
Enable patients with dynamic self-service.
Regardless of government regulations such as HITECH and Meaningful Use, there’s a growing demand from patients to move health services and interactions online.
According to a recent Accenture study, over 90% of patients want some form of online self-service options with their doctor or hospital. But, nearly half aren’t even aware if their health records are available or are only made aware at the time of a significant event.
CIVA health advisor can help smooth the transition to online health management. Patients can be guided through the PHR process, receive pre and post procedure education, and get contextually relevant advice on procedures, diseases, and treatment costs.
Without causing IT disruptions, benefits advisor seamlessly integrates via cloud overlay into any proprietary platform which can be delivered via kiosk, desktop or mobile device.
From enrollment to ongoing health guidance, CIVA benefits advisor closes the gaps and keeps the engagement process going.