Optimize Online Outcomes

 

We focus the CodeBaby Conversation on optimizing two major website outcomes

– increasing revenue and reducing expenses.

Here are some examples of how CodeBaby is being used to drive powerful business results.

 

Increasing Revenue
  • Lead capture and landing page optimization
  • Online sales, cross-sell/up-sell, and click-to-buy optimization
  • Brand promotions and brand leverage
  • Loyalty programs
  • Channel and distribution programs
Decreasing Expenses
  • Complex web tasks and navigation improvement
  • Online registration management
  • Capturing user data
  • Online customer self-service
  • Knowledgebase (FAQ)
  • Product education
  • eLearning objectives, either online or in a LMS or eCourseware

 

 

 

Brand Promotion

CodeBaby Characters and our custom design abilities can bring your brand to life online and help drive customer engagement by interacting with your website or landing page visitors. They can be built to have customized appearances, interactions, voice and more. After investing significant resources in building your brand across multiple media channels, using digital character technology can help a website change from a static, viewer initiated experience to something more personal, fun, and service oriented for your customers.  By bringing your brand to life online, you will create an emotional connection that helps enhance your brand and associated products, driving customer lifetime value.  

Build better branding and drive bigger response rates with CodeBaby:

  • Boost integrated awareness-raising campaigns with a CodeBaby Character that drives customer action.
  • CodeBaby technology animates your brand mascot to your exact creative standards
  • Increase emotional response to and confidence in your brand
  • Branding appropriate humor and emotion
  • Drive measurable revenue

 

Increase Your Conversions

CodeBaby 3D Digital Characters engage visitors and enhances their visit to your site by assisting and guiding them through critical experiential paths. Enhance your site navigation, drive higher form completion, or drive a higher conversion of site visitors to the shopping cart checkout process.  Even a well-designed website that builds trust and engages the visitor typically has a problem area that falls short when requiring potential customers to provide personal or technical information, a method of payment for a free trial, etc. Our interactive characters can:

  • Guide visitors through desired website paths
  • Assist visitors in successful application or form completions
  • Efficiently lead visitors to specific resources
  • Even act as a “conversion coach” during form-submissions or the check-out process

 

eCommerce/Online Sales

Whether you are selling credit cards, mortgages, travel services, or many other products online, converting potential buyers to customers is a crucial component of success. The CodeBaby Solution can help educate your site visitors on your products, guide visitors through desired website paths, and decrease shopping cart abandonment rates.

 

Capturing User Data
For years, website visitors have been forced to take one of two paths: either try to muddle their way through complex online written instructions or deal with expensive telephone support agents. Nothing is better than CodeBaby at guiding visitors to give you the online information needed to run your organization.

 

 

Increase Your Customer
Loyalty Programs
A CodeBaby Character can help educate and promote customers about your loyalty programs.  With so many brands trying to get the attention of your customers and their “share of wallet”, you need to be excited and concise when promoting the value of your companies loyalty programs.

Our CodeBaby solution can help to achieve your loyalty program objectives and more by:

  • Driving registration rates
  • Efficiently educating customers on the bottom line value of the program
  • Data-collection optimization
  • Retention of members
  • Measure customer satisfaction and identify areas for improvement
  • Build stronger relationships leading to higher customer lifetime value

 

 

 

Online Customer Service
It is very expensive to provide high-quality personalize customer service. Much of this human support is now outsourced, often leading to frustrated buyers. CodeBaby’s interactive digital characters can provide this support at much less cost than support agents, and do so in a flexible manner based on how your customer interacts with the website or answers questions.