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		<title>CodeBaby® Technology Partnership will Enhance Web Self-Service Experience</title>
		<link>http://codebaby.com/2011/12/16/codebaby-technology-partnership-will-enhance-web-self-service-experience/</link>
		<comments>http://codebaby.com/2011/12/16/codebaby-technology-partnership-will-enhance-web-self-service-experience/#comments</comments>
		<pubDate>Fri, 16 Dec 2011 10:00:58 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Website Conversion]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=1461</guid>
		<description><![CDATA[CIVA technology and inbenta® NLP solution comes together to interact with website visitors COLORADO SPRINGS, COLO. (PRWEB) December 15, 2011 CodeBaby, a company whose award-winning digital characters are shaping the growing online self-service marketplace, today announced its partnership with inbenta, a leader in Natural Language Processing and Semantic Search. Recognizing the expanding market demand for self-service solutions, CodeBaby and inbenta ...]]></description>
			<content:encoded><![CDATA[<p>CIVA technology and inbenta® NLP solution comes together to interact with website visitors</p>
<p><strong>COLORADO SPRINGS, COLO. (PRWEB) December 15, 2011</strong><br />
CodeBaby, a company whose award-winning digital characters are shaping the growing online self-service marketplace, today announced its partnership with inbenta, a leader in Natural Language Processing and Semantic Search. Recognizing the expanding market demand for self-service solutions, CodeBaby and inbenta have joined forces to deploy intelligent virtual assistants that increase online conversation rates and customer satisfaction.</p>
<p>The new alliance will deliver technologies through online assistance to web visitors via the CodeBaby Intelligent Virtual Assistant (CIVA) solution which provides digital characters that engage website visitors and seamlessly guides them through the online self-service experience. By driving interaction with the inbenta semantic engine – which incorporates technologies enabling intelligent interactions though its Natural Language Processing solution – visitors dramatically increase their ability to find the information they are seeking online, thereby improving the overall customer experience. This technology reduces operations costs for inbenta customers by diminishing the dependency on customer support professionals.</p>
<p>“A common complaint among web users is that self-service technologies often don’t understand what they’re seeking,” said Dennis McGuire, CodeBaby CEO. “But inbenta’s advanced search capabilities really work to resolve this problem. By integrating CodeBaby’s strengths with inbenta’s technology we will enable a more intelligent website engagement for consumers and thus, better results for our customers.”</p>
<p>In addition to reducing the dependency on customer support, the digital characters serve as brand representatives to influence desired online customer behavior.</p>
<p>Speaking on the evolution of self-service technology, inbenta CEO Jordi Torras said, “This partnership is the result of the best of two technologies: one that humanizes the internet and one that interacts more intuitively with human queries and commands. Through years of determination, inbenta has now created a product that responds to searches as questions or statements, not limiting web users to keywords.”</p>
<p>For marketers and customer care professionals looking for a web self-service solution, please visit http://www.inbenta.com and http://www.CodeBaby.com for more information. You can also connect with us for real-time updates and industry insights on Facebook and Twitter.</p>
<p><strong>About CodeBaby</strong></p>
<p>CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks.</p>
<p><strong>About inbenta</strong></p>
<p>Founded in 2005 in Barcelona, inbenta is a leading company specialized in Natural Language Processing and Semantic Search. Since its creation, inbenta has put a lot of effort into developing skills in computational linguistics, web technologies, customer service solutions and online marketing strategies. It was through these four key competencies that their offer of services and solutions evolved over time until finally achieving the main expectations of key accounts’ website and intranet nowadays. For every inbenta project, we provide our client with customized solutions and consultancy services to reach the following objectives. inbenta currently collaborates with more than 30 large-scale clients and we are expanding our business to different countries around the world.</p>
<p>&nbsp;</p>
<p id="yui_3_3_0_18_1324053518828348">###</p>
<p>Paul Kellogg<br />
PKellogg@VladimirJones.com<br />
(303) 531-1385</p>
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		<title>CodeBaby® Helps Maximize Website Outcomes with Suite Update</title>
		<link>http://codebaby.com/2011/08/19/codebaby%c2%ae-helps-maximize-website-outcomes-with-suite-update/</link>
		<comments>http://codebaby.com/2011/08/19/codebaby%c2%ae-helps-maximize-website-outcomes-with-suite-update/#comments</comments>
		<pubDate>Fri, 19 Aug 2011 21:09:56 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[CodeBaby]]></category>
		<category><![CDATA[eLearning]]></category>
		<category><![CDATA[eLearning software]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=1441</guid>
		<description><![CDATA[Making it easier to optimize customer experience, CodeBaby puts the right tools into agencies’ hands COLORADO SPRINGS, Colo. &#8211; (August 19, 2011) &#8211; CodeBaby, a company changing the dynamics of online engagement with its fully animated web-based digital characters, today released their latest version of their CodeBaby Conversation authoring tool CodeBaby Suite. A cloud-based technology that empowers users to drive ...]]></description>
			<content:encoded><![CDATA[<p><center>
<p style="margin:10px 0 20px 50px"><i>Making it easier to optimize customer experience, CodeBaby puts the right tools into agencies’ hands </i></p>
<p></center></p>
<p><b>COLORADO SPRINGS, Colo. &#8211; (August 19, 2011)</b> &#8211; <a href="http://codebaby.com" >CodeBaby</a>, a company changing the dynamics of online engagement with its fully animated web-based <a href="http://codebaby.com/web/examples/" >digital characters</a>, today released their latest version of their CodeBaby Conversation authoring tool CodeBaby Suite. A cloud-based technology that empowers users to drive specific online outcomes through the creation and delivery of <a href="http://codebaby.com/web/product/" >engaging online conversations</a> using 3D animated characters, the newest version of Suite is easier to use, with user interface upgrades and new tools that streamline character development.</p>
<p>Key upgrades in the latest CodeBaby Suite release include:</p>
<ul>
<li>An improved account portal and expandable advanced properties for easier navigation.</li>
<li>The ability to quickly produce character dialogue through a more focused user experience driven by the &quot;character conversation map,&quot; a centralized feature which enables most of the character capabilities.</li>
<li>An intuitive dialogue box builder with live preview which allows instant user additions and edits.</li>
<li>An interactive guide and a how-to guide which saves users valuable time by reducing the need to troubleshoot.</li>
</ul>
<p>&quot;There has been a tremendous evolution in online engagement and development tools since we first released CodeBaby Suite in 2010,&quot; stated Tony DeLollis, chief technology officer at CodeBaby. &quot;Our latest Suite release represents the very best technology improvements of the past year and a half combined with extensive research into the needs our users have expressed as important to them. The end result is a product that we are all very proud of and one that we know will help our customers achieve the customized outcomes they demand from their websites.&quot;</p>
<p>CodeBaby Suite, a SaaS web application, allows marketers and agency partners to engage viewers in a meaningful and lasting manner by creating an experience using informative and interactive conversations. Each character and conversation meets a client’s call to action goals, such as: add-to-cart, free trial sign-up, customer service, product up-sell and lead capture. Through extensive analytics, CodeBaby Suite users are able to track and fine-tune their conversations to measure, improve and validate the value of their digital representatives.</p>
<p>&quot;We are at a very exciting juncture in optimizing website outcomes as the lines of social and digital interaction are blurred,&quot; noted CodeBaby CEO Dennis McGuire. &quot;Simply put, the ‘new normal’ in digital will bring about a more engaging experience. By making CodeBaby Suite more accessible and easier to use, we are really pushing the development envelope to ensure our partners have the ability to improve web traffic engagement and ultimately drive outcomes that are meaningful for their customers.&quot;</p>
<p>For marketers interested in CodeBaby Suite, please contact Partners(at)CodeBaby(dot)com. Additional information regarding CodeBaby can be found at <a href="http://codebaby.com" >http://CodeBaby.com</a>. You can also connect with us for real-time updates, industry insights and general CodeBaby fun and culture on <a href="http://www.facebook.com/CodeBaby?sk=wall" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.facebook.com/CodeBaby?sk=wall&amp;referer=');">Facebook</a> and <a href="http://twitter.com/#!/codebaby" target="_blank" onclick="pageTracker._trackPageview('/outgoing/twitter.com/_/codebaby?referer=');">Twitter.</a></p>
<h4>About CodeBaby:</h4>
<p>CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks.</p>
<p># # #<br/><br />
For more information please contact:<br />
Paul Kellogg<br />
(303) 531-1385<br />
pkellogg(at)vladimirjones(dot)com<br/><br/></p>
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		<title>CodeBaby® Board Selects New CEO</title>
		<link>http://codebaby.com/2011/08/12/codebaby%c2%ae-board-selects-new-ceo/</link>
		<comments>http://codebaby.com/2011/08/12/codebaby%c2%ae-board-selects-new-ceo/#comments</comments>
		<pubDate>Fri, 12 Aug 2011 21:05:22 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[CodeBaby]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=1438</guid>
		<description><![CDATA[Industry veteran Dennis McGuire to take over as company lead COLORADO SPRINGS, Colo. &#8211; (August 12, 2011) &#8211; After an aggressive search, CodeBaby today announced that Dennis McGuire is stepping in as CEO, effective immediately. McGuire replaces Patrick Bultema who parted ways with the company in June and takes over duties from CodeBaby COO/CTO Matt Filios and Tony DeLollis who ...]]></description>
			<content:encoded><![CDATA[<p style="margin:10px 0 20px 50px"><i>Industry veteran Dennis McGuire to take over as company lead</i></p>
<p><b>COLORADO SPRINGS, Colo. &#8211; (August 12, 2011)</b> &#8211; After an aggressive search, <a href="http://codebaby.com" >CodeBaby</a> today announced that Dennis McGuire is stepping in as CEO, effective immediately. McGuire replaces Patrick Bultema who parted ways with the company in June and takes over duties from CodeBaby COO/CTO Matt Filios and Tony DeLollis who have been serving as interim co-CEOs .</p>
<p>&quot;I am excited to work in a progressive environment that serves as a visionary voice in digital customer engagement,&quot; stated McGuire. &quot;My previous experience with CodeBaby has enabled me to become very familiar with the brand and its mission. So my immediate goal will be to continue building on the things we do best, delivering top-of-the-line products and services that enable online engagement and ultimately conversion. It is also my charge to refine our focus on enterprise growth opportunities, ensuring we are equipped to become a strategic partner to our clients across the digital landscape. My thanks goes to Matt and Tony for their amazing stewardship of this great company which has allowed me to come in and really hit the ground running to meet those goals.&quot;</p>
<p>McGuire possesses nearly 20 years of experience developing innovative solutions for marketing, sales and customer care organizations across multiple industries. Prior to joining CodeBaby, he served as vice president of Star B2B, a start-up venture within the Omnicom family of agencies where he was responsible for strategy development and operational execution. McGuire also served as executive vice president for Protocol Marketing where he headed up the company’s B2B agency services group. McGuire was a founding partner and president of Saligent, which was acquired by Protocol Marketing in 2000.</p>
<h4>About CodeBaby:</h4>
<p>CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks.</p>
<p># # #<br/><br />
For more information please contact:<br />
Paul Kellogg<br />
(303) 531-1385<br />
pkellogg(at)vladimirjones(dot)com<br/><br/></p>
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		<title>CodeBaby® Helps Transform the Face of Crime Reporting</title>
		<link>http://codebaby.com/2011/06/17/codebaby%c2%ae-helps-transform-the-face-of-crime-reporting/</link>
		<comments>http://codebaby.com/2011/06/17/codebaby%c2%ae-helps-transform-the-face-of-crime-reporting/#comments</comments>
		<pubDate>Fri, 17 Jun 2011 20:52:53 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[CodeBaby]]></category>
		<category><![CDATA[website assistance]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=1433</guid>
		<description><![CDATA[Fighting crime in Winston-Salem has gone digital with the help of &#8216;Officer Evans&#8217; COLORADO SPRINGS, Colo. &#8211; (June 17, 2011) &#8211; CodeBaby, a company that is changing the dynamics of online engagement with its fully animated web-based digital characters, today reported the early success of its newest client the Winston-Salem Police Department. In early May, the police department introduced &#34;Officer ...]]></description>
			<content:encoded><![CDATA[<p style="margin:10px 0 20px 50px"><i>Fighting crime in Winston-Salem has gone digital with the help of &#8216;Officer Evans&#8217; </i></p>
<p><b>COLORADO SPRINGS, Colo. &#8211; (June 17, 2011)</b> &#8211; CodeBaby, a company that is changing the dynamics of online engagement with its fully animated web-based digital characters, today reported the early success of its newest client the <a href="http://www.cityofws.org/Home/Departments/Police" target="_blank"  onclick="pageTracker._trackPageview('/outgoing/www.cityofws.org/Home/Departments/Police?referer=');">Winston-Salem Police Department</a>. In early May, the police department introduced &quot;Officer Maria Evans&quot; &#8211; a custom digital character developed expressly for the police department &#8211; to its community-facing webpage with the goal of significantly increasing website engagement, as measured by time-on-site and follow-through engagement (i.e., filing a report, reviewing reports and statistics, getting crime prevention tips, etc.).</p>
<p>&quot;You can be the most computer-savvy individual out there, but still feel daunted when faced with a text-heavy process like reporting a crime online,&quot; stated Matt Filios, chief operating officer for CodeBaby. &quot;We are proud to see one of our digital characters helping to create a safer community for Winston-Salem through the efforts of a very forward-thinking, citizen-oriented police department. Winston-Salem citizens should be proud to know that their city government is leading the way in creating online tools that make important government resources more accessible to every resident.&quot;</p>
<p>In addition to helping victims report crimes, &quot;Officer Evans&quot; assists site visitors as they explore crime trends and statistics, receive useful crime prevention tips, contact police recruiters and search police reports through the police-to-citizen website. In addition to making it easier for citizens to report certain minor crimes online and helping them to feel more comfortable doing so with a customized and personal digital tour guide, &quot;Officer Evans&quot; provides additional support for citizens to contact the police department’s telephone response (TELCOM) unit. </p>
<p>Police Chief Scott Cunningham says the virtual officer will be especially helpful to first-time visitors. &quot;We are continually looking for ways to make it easier to provide information, and make it easier for our citizens to interact with their police department and get information,&quot; he said. </p>
<p>The CodeBaby platform is a web-based service that allows websites to implement and deliver CodeBaby characters and &quot;conversations,&quot; delivering more engaging visits for their users. Customers are reporting conversion increases of up to 300 percent with the addition of CodeBaby to their website.</p>
<p>For more information: <a href="http://codebaby.com" >http://codebaby.com</a>. You can also connect with us for real-time updates, industry insights and general CodeBaby fun and culture on <a href="http://www.facebook.com/CodeBaby" target=_blank" onclick="pageTracker._trackPageview('/outgoing/www.facebook.com/CodeBaby?referer=');">Facebook</a> and <a href="http://twitter.com/#!/codebaby" target=_blank" onclick="pageTracker._trackPageview('/outgoing/twitter.com/_/codebaby?referer=');">Twitter.</a></p>
<h4>About CodeBaby:</h4>
<p>CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks. For more information: <a href="http://codebaby.com" >http://codebaby.com</a></p>
<p># # #<br/><br />
For more information please contact:<br />
Paul Kellogg<br />
(303) 531-1385<br />
pkellogg(at)vladimirjones(dot)com<br/><br/></p>
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		<title>CodeBaby Grabbing Attention at #IRCE2011</title>
		<link>http://codebaby.com/2011/06/16/codebaby-grabbing-attention-at-irce2011/</link>
		<comments>http://codebaby.com/2011/06/16/codebaby-grabbing-attention-at-irce2011/#comments</comments>
		<pubDate>Thu, 16 Jun 2011 20:46:40 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[CodeBaby]]></category>
		<category><![CDATA[Website Conversion]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=1423</guid>
		<description><![CDATA[Stop by CodeBaby booth 2050 to find out how to grab the attention of your customer by bringing your website to life COLORADO SPRINGS, Colo. &#8211; (June 16, 2011) &#8211; CodeBaby, an Internet software company making it easy to implement state-of-the-art interactive digital characters that improve conversions and user experiences on websites, is pleased to be part of IRCE in ...]]></description>
			<content:encoded><![CDATA[<p style="margin:10px 0 20px 50px"><i>Stop by CodeBaby booth 2050 to find out how to grab the attention of your customer by bringing your website to life</i></p>
<p><b>COLORADO SPRINGS, Colo. &#8211; (June 16, 2011)</b> &#8211; CodeBaby, an Internet software company making it easy to implement state-of-the-art interactive digital characters that improve conversions and user experiences on websites, is pleased to be part of IRCE in San Diego. During the conference the company’s team will be introducing attendees to the many benefits of engaging website visitors with CodeBaby Characters.</p>
<p>&quot;The truth is, unless you capture the attention of a site visitor, you don’t stand a chance of getting any of the subsequent clicks and outcomes you want,&quot; noted CodeBay CEO, Matt Filios. &quot;What’s more, if you don’t grab the attention of your online customers, they are almost surely headed off to another website &#8230; and it’s probably one or your competitors.&quot;</p>
<p>CodeBaby Characters and Conversations drive site visitor behavior, as well as assist in answering questions tailored to visitors’ individual needs. Each character and conversation meets a client’s call to action goals, such as: add-to-cart, free trial sign-up, customer service, product up-sell and lead capture. CodeBaby’s fine-tuned process typically launches client projects within 30 days from initial engagement. All aspects of launching a CodeBaby Character are managed internally by:</p>
<ul>
<li>Cutting edge 3D animators capable of creating unlimited varieties of digital character likenesses</li>
<li>Veteran writers that develop targeted character personas and conversation scripts that create emotional connections with website users</li>
<li>Strategic services team that delivers unmatched customer support &#038; council</li>
<li>A superior split test metrics system designed to prove value for each client investment </li>
<li>Technical support and world-class hosting and content delivery infrastructures</li>
</ul>
<p>CodeBaby Characters are used throughout many industries; including higher education, healthcare, financial services, outdoor recreation, law enforcement, non-profit and web services.</p>
<p>Remember to visit CodeBaby at booth 2050 at #IRCE2011. If you woud like to set up a personal meeting with CodeBaby CEO, Matt Filios, please contact Paul Kellogg at pkellogg(at)vladimirjones(dot)com.</p>
<h4>About CodeBaby:</h4>
<p>CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks. For more information: <a href="http://www.codebaby.com"  onclick="pageTracker._trackPageview('/outgoing/www.codebaby.com?referer=');">http://www.codebaby.com</a></p>
<p># # #<br/><br />
For more information please contact:<br />
Paul Kellogg<br />
(303) 531-1385<br />
pkellogg(at)vladimirjones(dot)com<br/><br/></p>
]]></content:encoded>
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		<title>CodeBaby COO Provides Strategic Sales Tips To CRN Magazine&#8217;s Readers</title>
		<link>http://codebaby.com/2011/04/28/crn/</link>
		<comments>http://codebaby.com/2011/04/28/crn/#comments</comments>
		<pubDate>Thu, 28 Apr 2011 21:29:29 +0000</pubDate>
		<dc:creator>joshua.steinfeld</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=935</guid>
		<description><![CDATA[How To Manage Sales Teams During Good And Bad Times by Matt Filios, Chief Operating Officer of CodeBaby Sales leaders and executives will panic when revenue is sagging or not meeting objectives, which causes downstream chaos. Processes, if developed tightly at the onset, should be adhered to, especially during the tough times. Course adjusting to continually refine targets and ensure ...]]></description>
			<content:encoded><![CDATA[<p><a href="http://community.crn.com/groups/how-do-i-info-for-starting-your-var-business/blog/2011/04/26/how-to-manage-sales-teams-during-good-and-bad-times" onclick="pageTracker._trackPageview('/outgoing/community.crn.com/groups/how-do-i-info-for-starting-your-var-business/blog/2011/04/26/how-to-manage-sales-teams-during-good-and-bad-times?referer=');">How To Manage Sales Teams During Good And Bad Times</a></p>
<p>by Matt Filios, Chief Operating Officer of CodeBaby</p>
<p>Sales leaders and executives will panic when revenue is sagging or not meeting objectives, which causes downstream chaos.  Processes, if developed tightly at the onset, should be adhered to, especially during the tough times.  Course adjusting to continually refine targets and ensure that extreme focus is put on where you are winning and ensuring that Product, Marketing and Sales are in sync is critical at all times, no matter what the numbers are. Here, Filios, who has led both large and small ogranizations, shares his thoughts on achieving growth.</p>
<p>People. Process. Tools. You repeatedly hear that as the recipe to success in all facets of business. And you know it is true. However, nowhere is this more critical than in sales. If you are failing here then everything downstream suffers as well.  Because, as we all know, it all begins with the top line.</p>
<p>As someone who has developed, managed and run sales teams in a number of different companies, environments, sizes and products, from hardware to software to SaaS, I get asked a fair amount of time about managing sales teams when things aren’t going so well (funny how nobody asks when things are great). We all know when things are clicking and revenue is humming along, people don’t question things. When numbers are down, its time to get the microscope out and investigate every small detail of what is happening, right? Well, no. Actually, I have found that generally there have not been a lot of major distinctions in organizations between those hitting and missing numbers. There are constant modifications and improvements that need to be done all the time, but for the most part, the similarities far outweigh the differences. Let’s look at each facet, going in reverse order as I think that is how it should be looked at from an increasing level of importance: Tools, Processes, People.</p>
<p>Tools</p>
<p>Don’t get me wrong; tools are an important piece of the puzzle, but, at the end of the day, they are just facilitators of workflow. That said, it is important to stay on top of the technological advances of sales tools, from marketing automation platforms such as Net-Results and CRM systems such as SugarCRM. These two pieces are critical in most businesses to properly identify, manage, nurture and qualify your prospects. Other tools include social media platforms such as LinkedIn, Twitter and Focus to understand more about what your prospects and customers are talking about, and what hot points interest them. Obviously, you can never know too much about your customers, and there are always new tools on the horizon. Don’t think because you are set today with your tools that it means you don’t have to consistently look for more. There are always going to be technological advances for prospect insight.</p>
<p>Process</p>
<p>Your processes are a pivotal piece of the puzzle too, and must always be analyzed and tweaked, no matter if you are at 70 percent or 150 percent of your plan. You can always do better! I have managed call center operations, inside-only sales teams, a blend of inside and outside sales, product-only sales, services-only selling, combination product and services sales, software-as-a-service, etc. One thing is very clear to me: No matter what your process is, there is always a more efficient way to sell. You know as your primary role as a sales leader is to eliminate barriers so that your salespeople can sell more effectively. With that in mind, you always need to be on the pulse of what is working and what is not. And without a doubt times have been changing on the sales processes front, especially as it relates to the web. Iif you don’t have some sort of an in-bound sales strategy, you are missing out on a significant amount of prospective buyers.</p>
<p>The bottom line is that continuous improvement on your processes should be your daily mantra.</p>
<p>People</p>
<p>When it comes down to it the most important facet of selling is your people. Assuming your tools and processes are sound, making sure you have the right people on your team will complete the trifecta of sales success. As you know as a sales leader, salespeople come in all shapes and sizes and you need to make certain you have the right individuals for what you are selling. For instance, if your sales cycle is long you need to have a team made up of experienced relationship salespeople who understand the longer process and have the skills and patience to work through the necessary steps of getting a deal closed. While these people work great in that situation, if you have a commodity product with a rapid sales cycle these people would clearly not be optimum. You need quick, on-their-feet thinkers who can deftly explain the value proposition of your product and get the deal done without the need for creating a relationship with the buyer beyond one of trust in what was presented in the initial value proposition. Generally, if you have identified your proper target market, have the right tools and processes in place, the right people can be the difference between making and missing your corporate objectives.</p>
<p>So where does this leave us? The focus of this article is about managing sales teams in tough times as well as good. What was my point in going through people, process and tools in this discussion? The answer lies in the continued optimization of each. It does not matter whether your numbers are great or less than ideal, you need to always be striving for better, efficient ways to make your sales team better. Don’t panic when your numbers are down, or rest on your laurels when the team is killing it. Always look for improvements. Your team and your organization will reap the rewards.</p>
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		<title>CodeBaby Takes Website Conversions to New Heights: Announces Content Upgrades to Software Platform</title>
		<link>http://codebaby.com/2011/04/13/codebaby-continues-to-lead-the-digital-character-space-announces-content-upgrades-to-software-platform/</link>
		<comments>http://codebaby.com/2011/04/13/codebaby-continues-to-lead-the-digital-character-space-announces-content-upgrades-to-software-platform/#comments</comments>
		<pubDate>Wed, 13 Apr 2011 17:28:33 +0000</pubDate>
		<dc:creator>joshua.steinfeld</dc:creator>
				<category><![CDATA[interactive digital character]]></category>
		<category><![CDATA[Website Conversion]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=821</guid>
		<description><![CDATA[Media Contact: ?Joshua Steinfeld Director of Public Relations 719.387.8358 X 106 – Office 339.225.1581 – Mobile Joshua.Steinfeld@CodeBaby.com CodeBaby Takes Website Conversions to New Heights With Interactive Digital Character Platform Upgrade Significant Content Upgrades Announced to its One-of-a-Kind Software Colorado Springs, Colo. &#8211; April 13, 2011 -  CodeBaby, an Internet software company making it easy to implement interactive digital characters for ...]]></description>
			<content:encoded><![CDATA[<p><strong><span style="font-size: x-small;">Media Contact: ?Joshua Steinfeld</span></strong></p>
<p><strong> <span style="font-size: x-small;"> Director of Public Relations</span></strong></p>
<p><strong><span style="font-size: x-small;"> </span> <span style="font-size: x-small;">719.387.8358 X 106 – Office</span></strong></p>
<p><strong> <span style="font-size: x-small;"> 339.225.1581 – Mobile</span></strong></p>
<p style="text-align: left;"><strong><span style="font-size: x-small;"> </span> <span style="font-size: x-small;"> Joshua.Steinfeld@CodeBaby.com</span> </strong></p>
<p><strong> </strong></p>
<h2 style="text-align: center;"><strong>CodeBaby Takes Website Conversions to New Heights<br /> With Interactive Digital Character Platform Upgrade</strong></h2>
<p><strong> </strong></p>
<h3 style="text-align: center;">Significant Content Upgrades Announced to its One-of-a-Kind Software</h3>
<p>Colorado Springs, Colo. &#8211; April 13, 2011 -  CodeBaby, an Internet software company making it easy to implement interactive digital characters for optimized online conversations, is pleased to announce a release upgrade to its innovative software-as-a-service (SaaS) platform.</p>
<p>&nbsp;</p>
<p>The CodeBaby platform is a web-based service that provides the ability to implement and deliver CodeBaby characters and “conversations” on clients’ websites to deliver more engaging visits for their users. Customers are reporting conversion increases of up to 300% with the addition of CodeBay to their website.</p>
<p>&nbsp;</p>
<p>“We are extremely proud to offer the only advanced tool for creating interactive digital characters and conversations for websites,” said Matt Filios, CodeBaby Chief Operating Officer. “With the recent upgrades to our platform, we offer our clients an even easier way to substantially increase their website traffic conversion percentage. Without having to redesign their sites, they are able to see materially more effective behavior of their users.”</p>
<p>&nbsp;</p>
<p>Upgrades to CodeBaby’s platform include:</p>
<ul>
<li>Newly enhanced shared conversation previewing</li>
<li>Clients are now able to review their CodeBaby Character and Conversation     without placing code on their website</li>
<li>Updated non-version specific script tags</li>
<li>This makes CodeBaby scripts more flexible and easier to deploy</li>
<li>New Conversation de-bugging tools</li>
<li>Script flow previewing</li>
<li>Advanced character idle animations</li>
<li>More character motion capture animations than any other product</li>
<li>Centralized asset management</li>
<li>Significant enhancements to CodeBaby’s reporting engine</li>
<li>Built with extensive analytics functions, CodeBaby now allows clients to track conversion results of their CodeBaby Characters and Conversations on a hourly, daily and monthly basis. Additionally, it contains  goal monitoring, which allows CodeBaby to track results on the clients’ website where conversions are critical to the site’s effectiveness. Its product tracks button clicks, page views, user count and the amount of time a site visitor listens to each scene. All analytics are also applied an A/B split: 90 percent with the CodeBaby Character and 10 percent without the CodeBaby Character. </li>
</ul>
<p>CodeBaby is exhibiting at ad:tech San Francisco this week and team members are available to provide demonstrations and further information about their service.</p>
<p>&nbsp;</p>
<p><strong>About CodeBaby:</strong></p>
<p>CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers  and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients.  With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks. For more information: www.codebaby.com</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>CodeBaby takes ad:tech by storm!</title>
		<link>http://codebaby.com/2011/04/12/codebaby-takes-adtech-by-storm/</link>
		<comments>http://codebaby.com/2011/04/12/codebaby-takes-adtech-by-storm/#comments</comments>
		<pubDate>Tue, 12 Apr 2011 18:32:19 +0000</pubDate>
		<dc:creator>joshua.steinfeld</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=807</guid>
		<description><![CDATA[Media Contact: Joshua SteinfeldDirector of Public Relations 719.387.8358 X 106 – Office 339.225.1581 &#8211; Mobile Joshua.Steinfeld@CodeBaby.com Hey, ad:tech Attendees &#8211; Your Website Needs To Get A Life! CodeBaby To Provide &#8220;Life&#8221; Lessons At Booth 2519 Colorado Springs, Colo. &#8211; April 12, 2011- CodeBaby, an Internet software company making it easy to implement state-of-the-art interactive digital characters that improve conversions and ...]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><span style="font-size: x-small;"><strong>Media Contact: Joshua Steinfeld</strong></span><br /><span style="font-size: x-small;"><strong>Director of Public Relations </strong></span><br /><span style="font-size: x-small;"><strong>719.387.8358 X 106 – Office </strong></span><br /><span style="font-size: x-small;"><strong>339.225.1581 &#8211; Mobile</strong></span><br /><span style="font-size: x-small;"><strong> Joshua.Steinfeld@CodeBaby.com</strong></span></p>
<h2 style="text-align: center;">Hey, ad:tech Attendees &#8211; Your Website Needs To Get A Life!</h2>
<p style="text-align: left;"><strong> </strong></p>
<p style="text-align: center;"><strong><em>CodeBaby To Provide &#8220;Life&#8221; Lessons At Booth 2519</em></strong></p>
<p><strong> </strong><br />Colorado Springs, Colo. &#8211; April 12, 2011- CodeBaby, an Internet software company making it easy to implement state-of-the-art interactive digital characters that improve conversions and user experiences on websites, is pleased to be part of ad:tech SF. During the conference the company’s team will be introducing attendees to the many business benefits of engaging website visitors with CodeBaby Characters!</p>
<p>“True customer connections take place during informative and interactive conversations,” said Matt Filios, CodeBaby’s Chief Operating Officer “CodeBaby Characters enable companies to have those same conversations with their online customers, leading to dramatically increased conversions and website navigation.”</p>
<p>CodeBaby Characters and Conversations drive site visitor behavior, as well as assist in answering questions tailored to visitors’ individual needs! Each character and conversation meets a client’s call to action goals, such as: add-to-cart, free trial sign-up, customer service, product up-sell and lead capture.</p>
<p>CodeBaby’s fine-tuned process typically launches client projects within 30 days from initial engagement. All aspects of launching a CodeBaby Character are managed internally by:</p>
<ul>
<li>Cutting edge 3D animators capable of creating unlimited varieties of digital character likenesses</li>
<li>Veteran writers that develop targeted character personas and conversation scripts that create emotional connections with website users</li>
<li>Strategic services team that delivers unmatched customer support &amp; council</li>
<li>A superior split test metrics system designed to prove value for each client investment</li>
<li>Technical support and world-class hosting and content delivery infrastructures</li>
</ul>
<p style="text-align: left;">CodeBaby Characters are used throughout many industries; including higher education, healthcare, financial services, outdoor recreation, law enforcement, non-profit, and web services.</p>
<p><strong>About CodeBaby:</strong><br />CodeBaby is a privately held Internet software company whose leading-edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. These customized and interactive conversations are creating value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients.! With extensive analytics, CodeBaby allows clients to track and tune Conversations to achieve dramatic results that include lead capture, cross-sell / upsell, customer service, online learning, and other web tasks!<br />For more information: www.codebaby.com</p>
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		<title>Colorado Springs &#8216;Business Journal and Gazette&#8217; Celebrate Codebaby&#8217;s 300th eLearning Customer Announcement!</title>
		<link>http://codebaby.com/2011/03/30/colorado-springs-business-journal-and-gazette-celebrate-codebabys-300th-elearning-customer-announcement/</link>
		<comments>http://codebaby.com/2011/03/30/colorado-springs-business-journal-and-gazette-celebrate-codebabys-300th-elearning-customer-announcement/#comments</comments>
		<pubDate>Wed, 30 Mar 2011 15:40:28 +0000</pubDate>
		<dc:creator>joshua.steinfeld</dc:creator>
				<category><![CDATA[digital characters]]></category>
		<category><![CDATA[eLearning]]></category>
		<category><![CDATA[eLearning software]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=748</guid>
		<description><![CDATA[CodeBaby lands 300th eLearning client: Unisys by Rebecca Tonn Published: March 24,2011 Time posted: 2:07 pm Tags: CodeBaby, eLearning, Unisys &#160; CodeBaby has landed Unisys as its 300th client for eLearning software. The Internet software company  - which has offices in downtown Colorado Springs and Edmonton, Alberta &#8211;  has nabbed such national clients as American Express, Dominos Pizza, Lockheed Martin, U.S. Bank and ...]]></description>
			<content:encoded><![CDATA[<h3><a href="http://csbj.com/2011/03/24/codebaby-lands-300th-elearning-client-unisys/" onclick="pageTracker._trackPageview('/outgoing/csbj.com/2011/03/24/codebaby-lands-300th-elearning-client-unisys/?referer=');"><br /></a><a href="http://csbj.com/2011/03/24/codebaby-lands-300th-elearning-client-unisys/" onclick="pageTracker._trackPageview('/outgoing/csbj.com/2011/03/24/codebaby-lands-300th-elearning-client-unisys/?referer=');">CodeBaby lands 300th eLearning client: Unisys</a></h3>
<div>
<p>by Rebecca Tonn</p>
<p>Published: March 24,2011</p>
<p>Time posted: 2:07 pm</p>
<p>Tags: <a href="http://csbj.com/tag/codebaby/" onclick="pageTracker._trackPageview('/outgoing/csbj.com/tag/codebaby/?referer=');">CodeBaby</a>, <a href="http://csbj.com/tag/elearning/" onclick="pageTracker._trackPageview('/outgoing/csbj.com/tag/elearning/?referer=');">eLearning</a>, <a href="http://csbj.com/tag/unisys/" onclick="pageTracker._trackPageview('/outgoing/csbj.com/tag/unisys/?referer=');">Unisys</a></p>
</div>
<p>&nbsp;</p>
<p>CodeBaby has landed Unisys as its 300th client for eLearning software.</p>
<p>The Internet software company  - which has offices in downtown  Colorado Springs and Edmonton, Alberta &#8211;  has nabbed such national  clients as American Express, Dominos Pizza, Lockheed Martin, U.S. Bank  and Verizon for its Studio 4.1 product.</p>
<p>The eLearning software allows customers to create 3D CodeBaby digital  characters and integrate them into eLearning courseware. The software  includes 30 digital characters, more than 450 drag-and-drop animations  and automatic lip-syncing in any language.</p>
<p>Customers can design their own course structure using a character,  voice, facial animation and lighting to complete the scene.  The scene  is exported as a flash file and imported into the client’s existing  courseware authoring tool for final publication.</p>
<p><a href="../">CodeBaby’s</a> software has been used  by a variety of industries, including healthcare, hospitality, consumer  services, utilities, non-profit, automotive, food service, Web services,  government, higher education, insurance and financial services.</p>
<h3><a title="Permanent Link: CodeBaby lands 300th electronic learning customer" rel="bookmark" href="http://gazettebiz.freedomblogging.com/2011/03/23/codebaby-lands-300th-electronic-learning-customer/5159/" onclick="pageTracker._trackPageview('/outgoing/gazettebiz.freedomblogging.com/2011/03/23/codebaby-lands-300th-electronic-learning-customer/5159/?referer=');">CodeBaby lands 300th electronic learning customer</a></h3>
<h4>March 23rd, 2011, 3:55 pm · <a href="http://gazettebiz.freedomblogging.com/2011/03/23/codebaby-lands-300th-electronic-learning-customer/5159/#comments" onclick="pageTracker._trackPageview('/outgoing/gazettebiz.freedomblogging.com/2011/03/23/codebaby-lands-300th-electronic-learning-customer/5159/_comments?referer=');">Post a Comment</a> · posted by <a title="Posts by Wayne Heilman" href="http://gazettebiz.freedomblogging.com/author/wheilman/" onclick="pageTracker._trackPageview('/outgoing/gazettebiz.freedomblogging.com/author/wheilman/?referer=');">Wayne Heilman</a></h4>
<p>CodeBaby said Wednesday that  it has landed information  technology giant Unisys as the 300th customer of its electronic learning  software, called CodeBaby Studio 4.1, which allows customers to create  digital characters for use in online training courses.</p>
<p>Colorado Springs-based CodeBaby, which employs 40, nearly all at its  downtown headquarters, previously had sold the animated  character-generating software to advertising giant Ogilvy &amp; Mather,  Domino’s Pizza, University of Illinois, American Express, Lockheed  Martin, U.S. Bank and Verizon.</p>
<p>The software allows customers to use one of 30 digital characters and  450 drag-and-drop animations and automatically synchronizes the  character to prerecorded audio files  imported into CodeBaby Studio. The  character and audio file can then be exported as a flash file and  imported into the existing training materials.</p>
<p>For more information, go to <a href="../">http://codebaby.com/</a>.</p>
<p><strong> </strong></p>
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		<title>300 CodeBaby eLearning Customers&#8230;And Counting!</title>
		<link>http://codebaby.com/2011/03/29/300-codebaby-elearning-customers-and-counting/</link>
		<comments>http://codebaby.com/2011/03/29/300-codebaby-elearning-customers-and-counting/#comments</comments>
		<pubDate>Tue, 29 Mar 2011 22:15:44 +0000</pubDate>
		<dc:creator>joshua.steinfeld</dc:creator>
				<category><![CDATA[eLearning customers]]></category>
		<category><![CDATA[eLearning solutions]]></category>

		<guid isPermaLink="false">http://codebaby.com/?p=739</guid>
		<description><![CDATA[&#160; CodeBaby ANNOUNCES 300th eLEARNING CUSTOMER: Unisys Company’s Product CodeBaby Studio 4.1 Continues To Innovate The eLearning Market &#160; Colorado Springs, Colo., March 23, 2011, CodeBaby, a leading provider of eLearning solutions, is pleased to announce its 300th CodeBaby Studio 4.1 customer: Unisys. CodeBaby Studio 4.1, an award willing eLearning product, empowers customers to create and integrate engaging 3D CodeBaby ...]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p style="text-align: center;"><strong>CodeBaby ANNOUNCES 300th eLEARNING CUSTOMER: Unisys</strong></p>
<p style="text-align: center;"><strong>Company’s Product <em>CodeBaby Studio 4.1</em> Continues To Innovate The eLearning Market</strong></p>
<p>&nbsp;</p>
<p>Colorado Springs, Colo., March 23, 2011, CodeBaby, a leading provider of <a href="http://www.codebaby.com/elearning/" onclick="pageTracker._trackPageview('/outgoing/www.codebaby.com/elearning/?referer=');">eLearning solutions</a>, is pleased to announce its 300th CodeBaby Studio 4.1 customer: <strong><span style="text-decoration: underline;">Unisys.</span></strong></p>
<p><strong><span style="text-decoration: underline;"><br /></span></strong></p>
<p>CodeBaby Studio 4.1, an award willing eLearning product, empowers customers to create and integrate engaging 3D CodeBaby Characters into eLearning courseware. With a diverse selection of 30 high quality digital characters, over 450 realistic drag-and-drop animations, and automatic lip-syncing that accommodates recordings in any language, CodeBaby Studio 4.1 makes producing eLearning application scenes fast &amp; easy.</p>
<p>&nbsp;</p>
<p>Like Unisys, many of CodeBaby’s 300 <a href="http://www.codebaby.com/elearning/examples/" onclick="pageTracker._trackPageview('/outgoing/www.codebaby.com/elearning/examples/?referer=');">eLearning customers</a> are industry leaders: Ogilvy &amp; Mather, Dominos Pizza, University of Illinois, American Express, IBM Canada, Lockheed Martin, US Bank and Verizon.</p>
<p>&nbsp;</p>
<p>“CodeBaby started to expand in the eLearning space in 2005 based on two events,” said CodeBaby CEO, Patrick Bultema. “First, CodeBaby Studio matured into a product that made it very easy to create characters that added a human dynamic to any online interaction. Second, the eLearning space was exploding with many flexible courseware-authoring tools on the market that worked seamlessly with our content. We are thrilled these events have helped pave the way for us to acquire Unisys as our 300<sup>th</sup> eLearning customer, a true milestone for our organization.”</p>
<p>&nbsp;</p>
<p><strong>Process for customer to implement CodeBaby Studio is as easy as 1-2-3!</strong></p>
<p>Users don’t need a team of animators to create and deploy realistic 3D characters in CodeBaby Studio 4.1. The product’s intuitive interface enables customers to easily create a production with a few simple steps.</p>
<p>&nbsp;</p>
<p>CodeBaby Studio 4.1 customers are empowered to design their overall course structure as they see fit.  Typically, the first decision for a user is how they want to include a CodeBaby Character (digital character), whether as a teaching instructor, an actor in a scene, or a learning facilitator.  After recording their audio file, customers simply import that file and select a digital character in the product.  CodeBaby Studio 4.1 then automatically lip syncs to any language and adds natural animations according to the audio file intonation.  The customer is then able to use advanced drag-and-drop animations, cameras and lighting to complete the scene.  Once satisfied, they export as a flash file and import into their existing courseware authoring tool or LCMS for final publication.</p>
<p>&nbsp;</p>
<p>CodeBaby Studio 4.1 is used within several industries including higher education, business services, insurance, professional communications, financial services, healthcare, hospitality, consumer services, utilities, non-profit, automotive, food service, web services, and the US government. “There is no limit to the industries that can utilize the product,” added Bultema.</p>
<p><strong>About CodeBaby:</strong></p>
<p>CodeBaby is a privately held Internet software company with offices in Colorado Springs, Colo. and Edmonton, Alberta. Its cutting edge technology enables companies to quickly and easily create high-quality, realistic digital character conversations that engage online customers and eLearners to optimize results. For more information: <a href="http://www.codebaby.com/" onclick="pageTracker._trackPageview('/outgoing/www.codebaby.com/?referer=');">www.codebaby.com</a></p>
<p>&nbsp;</p>
<p><strong>To Purchase CodeBaby Studio 4.1:</strong></p>
<p>CodeBaby Studio is part of an eLearning software purchase through CodeBaby.  For more information or for a free 45-day trial,<a href="http://www.codebaby.com/elearning/free-trial/" onclick="pageTracker._trackPageview('/outgoing/www.codebaby.com/elearning/free-trial/?referer=');"> click here</a>.</p>
<p>&nbsp;</p>
<p><strong> </strong></p>
<p><strong>About Unisys:</strong></p>
<p>Unisys is a worldwide information technology company. Unisys provides a portfolio of IT services, software, and technology that solves critical problems for clients. Unisys specializes in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications.</p>
<p>&nbsp;</p>
<p>To provide these services and solutions, the Company brings together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 23,000 employees, Unisys serves commercial organizations and government agencies throughout the world. For more information: http://www.unisys.com/unisys/</p>
<p>&nbsp;</p>
<p style="text-align: center;">###</p>
<p>&nbsp;</p>
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