Frequently Asked Questions
Q: How can CodeBaby® help my business?
A: CodeBaby’s objective is to help you engage online customers to drive powerful results.
Our custom, proprietary digital characters will guide your prospects and customers through critical action paths designed to increase conversions at lower cost.
Q: What is a "CodeBaby?"
A: A CodeBaby is a combination of interactive character technology and emotional appeal. Our name captures this fusion of high technology with emotionally savvy conversion methods.
Q: Is CodeBaby just a technology?
A: CodeBaby is far more than interactive character technology. CodeBaby is designed to streamline the four basic conversion steps that will lead to converting the optimal number of web visitors: Step 1 – Establish an emotional connection. Step 2 – Create attention-grabbing interactivity. Step 3 – Drive valuable customer behaviors. Step 4 – Use analytics to measure, validate and improve.
Q: What can I use CodeBaby for?
A: CodeBaby can be used by any business that needs to improve its website performance. Specific applications of the solution include: campaign conversions, lead generation, online sales, loyalty programs, product education, brand leverage, online registration, customer self-service, eLearning, and complex data capture.
Q: How does CodeBaby pricing work?
A: With all of the flexibility in possible CodeBaby applications and areas on a website where a CodeBaby Conversation can positively impact your business goals, we work closely with our customers to develop the campaign requirements and goals that will best fit their needs. This leads to pricing that can be constructed around specific campaign timelines or they can be a based on a monthly or quarterly subscription basis if the implementation is on established strategic landing pages or loyalty sites. Additionally, a pay-for-performance pricing approach is available. There are typically upfront Creative Services fees to create the dynamic conversations to support the campaign objectives.
Q: Am I locked in for a set amount of time with CodeBaby?
We typically design a strategy and agreement that is appropriate based on our customers campaign or program objectives. They are often based on monthly, quarterly, or annual goals and objectives.
Q: Will CodeBaby Conversations work with a CMS like Joomla, WordPress, or Drupal?
A: You bet. The "footprint" of CodeBaby is miniscule. Our implementation is one simple line of JavaScript code. The rest is handled by our delivery framework.
Q: Can CodeBaby do animal or other custom characters?
A: Absolutely. In addition to our catalog of over 30 stock characters, CodeBaby offers the ability to create and deploy any customer characters, human or animal. If you have a logo or mascot, we can easily bring that to life.
Q: Your interactive characters look like avatars to me. Why don’t you call them "avatars?"
A: CodeBaby Characters are beyond avatars because they integrate deeply into the online customer experience, interact with web visitors, carry a company’s brand or persona, and deliver CodeBaby Conversations. This makes the technology far more powerful and effective at generating online conversions.
Q: How do I get a CodeBaby Conversation on my site?
A: We make this very easy for you. Contact our sales team to get your subscription information.
