Post image for A Little Customer Empathy Goes a Long Way

A Little Customer Empathy Goes a Long Way

by Marijah Adams Cleek on April 23, 2014

Around 5-7, our brains begin to feel empathy towards others. From this point on, we expect to be met with empathy, including from products and brands.

Post image for Why Conversion Optimization is Important

Why Conversion Optimization is Important

by Marijah Adams Cleek on April 14, 2014

In the life of a company, conversion optimization is very important. Without converting prospects to paying customers, a company cannot exist.

Post image for The Young Invincibles, or the Young Under Informed?

The Young Invincibles, or the Young Under Informed?

by Marijah Adams Cleek on April 2, 2014

The 2014 health insurance enrollment period is officially over. And President Barack Obama is celebrating a last minute enrollment surge that officially brought the number of enrollees to 7.1 million, helping meet the initial goals for the Affordable Care Act.

Post image for 4 Ways Service Advisors Make Your Website More Awesome

4 Ways Service Advisors Make Your Website More Awesome

by Marijah Adams Cleek on March 24, 2014

Virtual service advisors love helping customers. They treat them like they’ve been best friends for years because service advisors never have bad days.

Medical Health Apps have become an integral part of the American healthcare system. And mobile virtual assistants are along for the ride, helping increase the ‘care’ side of healthcare.