Your Digital Customer Experience Business Partner
In a world driven by online interactions, we are convinced that giving your customers online and self-service experiences that they love is essential to successful businesses today. At iDAvatars, we are committed to helping your prospects and customers find exactly the information they need so they can make fully-informed decisions, while we save you money and increase your revenue.
We want you to consistently win customer satisfaction awards, spike your customer acquisition rate, and be ahead of your competition with our innovative, customer-proven, online engagement experiences.
iDAvatars’ award-winning, innovative, online self-service experiences range from a helpful, emotionally engaging avatar who educates, navigates, guides and ultimately converts your visitors into customers, to a customized experience pulling data from any data source into a single, unified view which personalizes the consumer’s experience and drives fully-informed decision support — and everything in between. We also add character, literally, to eLearning systems, greatly increasing learning and retention rates.
Complex Information, Simplified
iDAvatars is a disruptive technology that is being rapidly adopted in the healthcare industry to increase customer satisfaction, self-service and decision support during and after the significant changes due to the Affordable Care Act. Our technology is also widely used across industries — and across the globe — to increase effectiveness and reduce costs in customer service, marketing, sales, eCommerce and customer support departments.
Catching Like Wildfire
Aside from the fact that this technology will someday be the norm (as Gartner predicts the Intelligent Virtual Assistant industry to grow to over $20 billion in the next five years), our customers experience anywhere from 400% – 1800% increased conversions with iDAvatars and up to a whopping 30% reduction in call center costs. These results were so stunning to us that we had to double and triple check the numbers ourselves!
Value and Expertise for Our Clients
iDAvatars continues to improve results for its clients with a veteran management team led by a group of experienced internet technology veterans. Our leadership team brings years of emerging growth, a passion for digitally engaging technology, and innovative ideas to further the goal of continually improving the online customer experience.
iDAvatars Moving Forward
At iDAvatars, we believe that innovation occurs at all levels: our product, our people, and our culture. We fuse the edgy and innovative with traditional business smarts to create a fun, fast-paced, and challenging work environment. Stay tuned for great new innovations in our future!